We support everything we sell, technical service, parts, consumables and ongoing advice from our team on the ground across Ireland.
Need technical support?
Go to Help Desk →How We Help
At digitalprint.ie, support isn't an afterthought. It's central to what we do. We only supply equipment we can properly support, and every installation comes with training so your operators are confident from day one.
When something goes wrong, you need fast, knowledgeable help from someone who knows the machine. Our engineers are on the ground in Ireland, not working from a script in a remote call centre.
Visit our helpdesk portal to work through common faults and find step-by-step troubleshooting guides for your machine.
Go to Helpdesk →Log your service call online through our helpdesk, available 24/7. Alternatively, call or email during business hours.
Have your serial number and machine model ready. If you can describe when the issue first appeared, what you were printing and any error codes shown, it helps us diagnose faster.
Our Capabilities
Engineers on the ground across Ireland, we come to you for installation, maintenance and repair work.
Inks, blades, cleaning kits and replacement parts, stocked locally and available for fast delivery.
Profiling, calibration, RIP configuration and workflow optimisation, getting the best out of your equipment.
Many issues can be resolved remotely. Our team can connect to your system and diagnose problems without a site visit.
New machine, new operator, or a refresher, training tailored to your team and your typical production workload.
Not sure what media to use? Which settings to try? Call or email, we're here to help, not just when things go wrong.
Get in Touch
Call us, email us or use the contact form. We aim to respond to all support requests the same working day.
