All lightweight paper should be long grain stock. All heavy weight stock should be short grain stock. 450x640 indicates Long Grain - shorter number first is long grain 640x450 indicates Short Grain more »
Cause: Machine indicates that the waste toner bottle is full even after emptied Resolution: As per the image below the part that sticks out that is being pointing to with the pen, that needs to be clean as that is where the photosensor looks through and… more »
Following the steps below to make adjustments to the colour balance... Go to Adjustments Select Number 2 "Density Balance Data" Select a blank row to create a new profile Select "Manual Setting" Select "Print Mode" and choose the tray that you are using… more »
Cause Can not connect the Command Workstation to the RIP Resolution Power off the printer by opening the front door and turn off the main switch. Power off Fiery RIP by holding the green light button on the RIP. Leave both off for 5 minutes, power the… more »
See image below showing the panel to remove, take out the old filter box and put in the new one, then reset the counter as below... Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the… more »
Toner Density Revert Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. Select process adj Select drum peculiarity… more »
Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. 04 - Counter / Data 03 - Parts Counter 01 - Special Parts 05 -… more »
Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. 04 - Counter / Data 03 - Parts Counter 01 - Special Parts 03 -… more »
Cause If the RIP is stuck on AA or FF and on the printer screen the "Controller Button" is greyed out and in the bottom left hand corner it says "Controller Unconnected" Resolution You will need a USB drive capacity must be 8GB… more »
Cause Gamma correction abnormality Resolution Please look at the video link and then complete the steps below. Watch Video Here Then run toner density revert... Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch… more »
Gamma Automatic Adjustment Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. -02 process adjustment -06 recall… more »